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COVID 19 information

In order for our school to take the most prompt action to safeguarding pupils, staff and the wider school community we are asking that you contact us directly if your child has a positive test result.  On confirmation of a positive test outcome, there may be many people that contact you to gain information to help with the track and trace process. These conversations are really important to establish all contacts.  Whilst these conversations are happening, it is also important that we have this information to be able to undertake our own track and trace process and work with our local authority and public health colleagues to take any necessary action that might be needed in the school.

If a family member at Roselands receives a positive case or are contacted by track and trace, please email at your earliest convenience.  This email address will be monitored at evenings and weekends.

'What to do if your child becomes unwell or develops symptoms of Covid-19' - leaflet



Who can take a test?

For advice, ring PHE SW Protection Team - 0300 303 8162

You can ask for a test for a child who lives with you who has coronavirus symptoms, whatever their age. 

These symptoms include one or more of the following:

  • high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature) - advised over 38 degrees. 

  • new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual) 

  • loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

The test must be done in the first 5 days of having symptoms.


School procedures if a child develops symptoms:

  • Any child who has one of the above symptoms will be sent home.  If they develop the symptom in school, they will be moved to an isolation room with all of their belongings.  Any siblings/children who they live with will also be removed from class.

  • The collection point will be gate B at the school.


How to ask for a test:

Option 1 – usual route

You will need to provide details such as name, home address, mobile phone number and email address (where booking information / confirmation / results will be sent).

Parents will be asked how they want to get the test, either by;

  • driving to a local testing site where a tester will carry out the test (or the parent if the child is aged 11 or under)

  • getting a home test kit (can take up to 48hrs to arrive) 

  • It is generally easier and quicker to use the drive through service but this depends on having access to a car.  

There are a limited number of home test kits and drive-through test appointments available at any one time. If the website says there are none left, parents need to check again later as more tests become available every hour.  It is often easier to book later in the day or in the evening.


Option 2

If parents or carers are unable to book a local slot then they can email making clear the test is for a child attending a Torbay school and they will be supported to access local testing.

Option 3 

In the event that a child attending school cannot be supported to access local testing then schools should consider providing one of their 10 home testing kits to the parents or carers of the child. The kits include details of how to carry out the test and how to arrange for its return.  This option is limited to families who will have difficulty accessing option 1. 


What happens?

The test usually involves taking a swab of the inside of your nose and the back of your throat, using a long cotton bud.

Children aged 11 or under cannot do the swab themselves. Their parent or guardian will have to swab test them.


If there is a problem:

If a parent has any questions about a test they’ve booked or are having trouble booking a test, they can call the customer contact centre from 7am to 11pm on 119 (free from mobiles and landlines)

Additional information for parents about what happens following the result can be found here



If your child tests positive:


Your child must self-isolate for 10 days from the day the test was taken.  Household members isolate for 14 days.


If your child tests negative:

  • If the test result is negative, and your child is well enough, they can return to school.

  • If someone in the household tests positive, all members of the household will stay at home.  At this point, please let the school know and work will be set for the following day using an appropriate format e.g. the school website, ILD or google classroom.


Free School Meals

If your child is entitled to a free school meal (not universal infant free school meal), the school will provide a voucher for meals in the event of:

  • Whole school closure

  • Year group / bubble closure

  • 10 day self-isolation due to contact with someone who has tested positive for COVID19