Home Page

Illness and COVID-19 information

If your child is ill, you must contact the school office.  This can be done by emailing us at or by ringing 01803 525375


COVID 19 Information 

If your child tests positive on a lateral flow test or PCR test you must let us know by emailing and your child must isolate at home.
The advice from Public Health has changed in response to the evolving situation. One of the changes is that we will no longer inform you of single confirmed cases on Covid-19. Instead we will inform all parents when a government defined ‘threshold’ has been reached or if there is another reason that we need to communicate with all parents. These letters will be written in conjunction with Torbay Public Health and are called ‘Warn and Inform’ letters. At the point of writing, we will also be communicating to you any changes that we will be making within school to manage any potential transmission in line with our ‘Outbreak Management Plan.’



Who can take a test?

For advice, ring PHE SW Protection Team - 0300 303 8162

You can ask for a test for a child who lives with you who has coronavirus symptoms, whatever their age. 

These symptoms include one or more of the following:

high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature) - advised over 38 degrees. 

new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual) 

loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

The test must be done in the first 5 days of having symptoms.


School procedures if a child develops symptoms:

Any child who has one of the above symptoms will be sent home.  If they develop the symptom in school, they will be moved to an isolation room with all of their belongings.  Any siblings/children who they live with will also be removed from class.

The collection point will be gate B at the school.


How to ask for a test:

Option 1 – usual route

Parents book a test online at 

Or by calling 119

You will need to provide details such as name, home address, mobile phone number and email address (where booking information / confirmation / results will be sent).

Parents will be asked how they want to get the test, either by;

driving to a local testing site where a tester will carry out the test (or the parent if the child is aged 11 or under)

getting a home test kit (can take up to 48hrs to arrive) 

It is generally easier and quicker to use the drive through service but this depends on having access to a car.  

There are a limited number of home test kits and drive-through test appointments available at any one time. If the website says there are none left, parents need to check again later as more tests become available every hour.  It is often easier to book later in the day or in the evening.


Option 2

If parents or carers are unable to book a local slot then they can email making clear the test is for a child attending a Torbay school and they will be supported to access local testing.

Option 3 

In the event that a child attending school cannot be supported to access local testing then schools should consider providing one of their 10 home testing kits to the parents or carers of the child. The kits include details of how to carry out the test and how to arrange for its return.  This option is limited to families who will have difficulty accessing option 1. 


What happens?

The test usually involves taking a swab of the inside of your nose and the back of your throat, using a long cotton bud.

Children aged 11 or under cannot do the swab themselves. Their parent or guardian will have to swab test them.


If there is a problem:

If a parent has any questions about a test they’ve booked or are having trouble booking a test, they can call the customer contact centre from 7am to 11pm on 119 (free from mobiles and landlines)

Additional information for parents about what happens following the result can be found here




Should one of our Roselands pupils test positive for Coronavirus, it is vital that the school is informed of this immediately.  Where we have single cases or a small number of unconnected cases, this no longer requires the closure of a class/year group.  The current guidance states that additional action will need to be taken if: 

• 5 children, pupils, students or staff, who are likely to have mixed closely, test positive for COVID-19 within a 10-day period; or 

• 10% of children, pupils, students or staff who are likely to have mixed closely test positive for COVID-19 within a 10-day period 

In the case of multiple cases, we will be guided by the Local Authority (LA) and Public Health England (PHE) in determining what actions are needed.  We will, of course, keep you updated about any positive cases in school. 


Contact the school as soon as you receive the positive result, no matter what time of day this is.  This also includes the weekends and holidays.

During working hours (8am-4:00pm) – contact the School Office 01803 525375.  If the call goes to the answerphone, please leave a message.

COVID email address -  Please email this address and the information will be sent automatically to all members of the Leadership Team.  Please include the information as listed below


Ensure that you have the following information ready

Name of confirmed case


Date of Birth of confirmed case

When the child got their test result and when they had their test

What date did they have their first symptoms and at what time  

What type of symptoms did they have

The last time that they were in school 


We realise that your first priority needs to be looking after the person who is unwell.  However, a quick response will ensure that we can hopefully limit any further spread of the virus.


Keep the information private

As soon as we have gathered all the information and decisions have been made about any further action, all parents and carers will be informed of this by letter (sent by email).  The identity of the person who as tested positive will, of course, not be made public. We have already made a commitment to you all to keep you all informed every step of the way.  Should the information about a positive test be shared on social media or with other Roselands families before we have had a chance to gather all the information, this could cause panic and confusion and actually hinder the process.  Therefore, we respectfully ask that you keep the information about the positive test result private. 


Will staff and visitors still be wearing face coverings in communal areas in school?

No.  Unless we are advised otherwise by the Public Health team, face coverings will no longer be required in school.


What should I do if my child has symptoms of COVID?

If your child has any of the 3 main symptoms of COVID (temperature, loss of taste/smell, persistent cough) they should stay at home and undertake a PCR test.  If the result is negative, they can return to school as long as they don’t have a temperature.  If the result is positive, the Public Health advice is that the child should stay at home.  This is no longer a legal requirement, but is strongly recommended in order to limit the spread of the virus.  Therefore, we would expect children who have tested positive to stay at home.


What will happen if my child is displaying symptoms during the school day?

If your child is displaying any of the 3 main symptoms, then we will make contact with you and ask you to collect them.


How do I report a positive test to the school?

Please email  We will no longer use the specific roselandscovid email.


Following a positive test result, when can my child return to school?

You may choose to use an LFD test (available from pharmacies or online until April) on Day 5 and Day 6.  If these are both negative, your child can return to school.  2 consecutive negative results are required before your child can return to school.  Should you decide not to LFD test, your child can return to school on Day 10 provided they are well enough to do so and no longer have a raised temperature.


My child has been in close contact with a member of our household who has tested positive.  Can they come to school?  Do they need to undertake daily testing?

As long as your child does not have any symptoms, they should attend school as normal.  There is no longer any need for daily LFD testing for people who have been in close contact with a positive case.


What measures are in place to continue to limit the spread of the virus?

·   Hand and respiratory hygiene will remain a focus with children being supervised to maintain high standards.

·   Cleaning regimes remain in place

·   Good ventilation will be maintained throughout the school

·   We will continue to take advice from Public Health colleagues, DfE and the UKHSA


Will parents be able to come into school and meet with teachers?

Yes.  Face to face meetings can recommence.  However, you can still request a phonecall or a Zoom meeting if you prefer.  We will look at parents and carers being able to come into school this half term to see your child’s work.